CASE MANAGEMENT WEEK SPECIAL – REGISTER and PAY FOR 3 OR MORE BY 10/18 AND RECEIVE $25 OFF EACH REGISTRATION – CONTACT CHAPTER OFFICE FOR ADDITIONAL INFORMATION. 

CMSNE 35th Annual Conference
The Ethical Evolution of Healthcare – Keeping it Human
Saturday, November 2, 2024     8:00 AM – 4:30 PM
Elks Lodge, Portland, ME
6 RN, SW & CCM Ethics credits pending

Overall Conference Purpose Statement

Case Management is defined as a professional and collaborative process of working with humans.  Artificial intelligence is defined as “intelligence exhibited by machines”.   How will these two shape the ethical evolution of healthcare?

At the heart of case management is working with people of all ages/cultures who often struggle with hardships such as dementia, homelessness, substance use disorders, behavioral health concerns and much more.  Join us as we explore and highlight the “human” interactions case managers can have including learning techniques to elevate ethical care for individuals living with dementia, define age friendly health systems, highlight work with our most challenging patients and ensure cultural humility in mobile health clinics to meet the needs of vulnerable populations.

This conference will explore AI’s potential impact on care management, utilization management, legal, ethical and equity concerns with this rapidly evolving technology.

 Overall Conference Learning Objectives

Upon completion of this conference the attendees will be able to:

    • Discuss the legal, ethical and health disparity concerns of AI in case management practice
    • Define the ethical implications of utilizing AI in making utilization management decisions.
    • Utilize the 4M framework (What Matters, Medications, Mentation, Mobility) in developing effective paths of care through system integration and collaboration
    • Describe the unique role that human interpreters play in fostering cross-cultural communication
    • Discuss harm reduction for patients with complex social and medical needs who are experiencing homelessness.

Registration fees:
10/1 $130 CMSNE member, $175 non-member
Registration includes continental breakfast, lunch and coffee breaks
6 RN, SW & CCM Ethics credits pending

Registration and exhibitor sponsor information available on chapter website https://www.cmsne.org/chapt-events/

Session I
Artificial Intelligence –
Is it a Professional Case Manager’s Friend or Foe?
Lynn S. Muller, JD, BA-HCM, CCM, RN

Discuss the legal, ethical and health disparity concerns of AI in case management practice

Session II
Redefining Utilization Management: The Role of AI 
Miriam Moerbe, MS, BSN, RN, Sr Clinical Integration Analyst at MCG Health

The presentation “Redefining Utilization Management: The Role of AI” discusses the transformative impact of AI on utilization management, emphasizing integration, efficiency, and safe navigation of AI technologies. Additionally, it highlights AI’s capabilities in healthcare and utilization management. Core to the discussion is the application of integrity and fidelity within the AI framework. These ethics guide AI use, focusing on explainability, evidence-based decisions, and fairness. Safe AI navigation involves learning, understanding AI recommendations, and considering workflow impacts to enhance clinical judgments and patient outcomes.

Session III
Our Health Systems: Is it Age-Friendly?
Peter Baker, LCSW
MaineHealth, Program Manager: Geriatrics, Centers for Health Improvement, Healthy Aging

Utilize the 4M framework (What Matters, Medications, Mentation, Mobility) in developing effective paths of care through system integration and collaboration


Learn more about Malvina
Session IV
Finding the Voice of the Patient in our Automated World:
The Role of AI in the Interpretation and Translation Industry

Malvina Gregory, Director, MaineHealth Interpreter & Cross-Cultural Services

Describe the unique role that human interpreters play in fostering cross-cultural communication

Session V
Meeting People Where They’re At:
Mobile Health and Harm Reduction for Patient Experiencing Homelessness
 Malia Haddock, MS, PMHNP-BC, lead clinician, CONNECT Program

Discuss harm reduction for patients with complex social and medical needs who are experiencing homelessness.


Conference Sponsors/Exhibitors

Special thanks and appreciation to conference exhibitor sponsors, their support has allowed CMSNE the opportunity to bring a quality educational program to our membership.  Acceptance of support from these sponsors in no way implies endorsement of their products and/or services by CMSNE or the program’s accreditation agencies.

Conference Planning Committee

Nancy Benoit, RN, CRRN, CCM – Conference Chair
Sheila Bennion, RN, CCM
Liz Castellucci, BSN-RN, MSN Ed, CCM, CCDS
Barbara Chambers, RN, MS 
Tammy McCauley-Masse, BSN, RN, CRRN, CCM, CMGT-BC

IMPORTANT Registration Policy Information

By registering for this event, the attendee understands that CMSNE has researched, and is following the latest recommendations for crowd safety. The attendee understands that their participation in this event is voluntary, but compliance with the stated safety practices is required, to assure their attendance. They understand that failing to comply with the stated safety practices can impact their health and the health of other attendees. Further, they understand that CMSNE is not responsible for their actions, or the actions of their fellow attendees, and therefor is not responsible or liable for the transmission of any pathogen or any expenses related to testing or treating any subsequent exposure or illness.

General Chapter Event Registration Refund Policy
The following policy applies to all events:
• Registration can be transferred to another person if requested in writing by e-mail to CMSNE@CMSNE.org by the original registrant at least one week before the event.
• All refunds are subject to a 10% administrative fee. If canceled up to 7 days before the event, 100% of the registration fee (less the administrative fee) will be refunded.
If canceled less than 7 days before the event no refund is available.
• No refund is given for a cancellation on the day of the program or post event.

On the day of the event
• No refund will be offered at the venue if the attendee answers “Yes” to any of the screening questions.