Case Management Society

In alignment with the CMS Making Care Primary Model’s overarching objectives, this paper highlights the critical role of case management and professional case managers (PCMs) in augmenting care coordination and patient outcomes across primary care organizations and providers. It describes the characteristics of a successful context of case management practice based on the three Tracks of the MCP Model, PCMs’ role responsibilities supporting care interventions for people with multiple chronic conditions and HRSNs, and application of the Case Management Society of America’s (CMSA) standards of practice – all in primary care settings. This paper also provides key evidence-based information demonstrating potential value for the MCP Model and guidance for key strategies that primary care organizations and providers are encouraged to adopt.   Learn more and download a copy here. 

CMSA debuted the first Fact Sheet created by our Public Information Committee at #CMSA2024. Designed specifically for a healthcare professional audience, “The Impact of Case Management on the Healthcare System” is a comprehensive document that details not only what case management is and who professional case managers are but also how they make a positive impact across the healthcare continuum: for their patients, their colleagues, and the bottom line. Download your copy 🔗https://cmsa.org/the-impact-of-case-management-on-the…/